If you wish to cancel your Emerald Global Partners (EGP) , including subscriptions for services, at any time after a free trial or discounted period ends, you must submit a cancellation request to us via our support email address:

accounts@emeraldglobalpartners.com.

You must cancel your account within the trial period of seven (7) days to avoid incurring any charges for the program.

If you choose to cancel after the trial period of seven (7) days and have selected monthly payments, the amount due will be prorated based on the remaining days in your billing cycle.

For monthly subscriptions (including subscriptions for services), we require at least ten (10) days’ notice of cancellation by email before your next subscription payment.

As an additional precautionary step, to prevent any unauthorized access or reactivation of your account, we recommend changing your password. Make sure to select the option "Sign out of all devices," which will update your current password, and sign out any devices where your account is still logged in.

Read more on our Terms & Condition